Audio Conferencing
Web Conferencing

Getting Started

In order to use our service, you must have an active account with CFL Conferencing. In order to sign up, just click over to our Sign up/New User Section and fill out the 1 page form. You will need to enter your information, select a package type, and enter the credit card you will be using for payment. Once you sign up, we will send the details of your new conference service to you via email.

Audio Conferencing:

How To Use The Service

  1. Before your call, give all participants the phone number and participant entry code that you received via email.
  2. You and everyone else should dial into the conference using either of the numbers provided in the welcome email.
  3. Participants enter the participant code and the host enters the host code (sent to you on your welcome email) followed by the # key. That’s it!
  • The codes are permanent and never change.
  • CFL Conferencing service is available 24 hours a day, 7 days a week
  • Our service does not need to be scheduled in advance.
  • The host code is the key that unlocks the conference call. The participants remain on music hold until the host joins. (This is a security feature.  We recommend that the host code should only be used only by the host, and not be given out to participants).

Control Your Conference Call
There are numerous commands and features that can be accessed through touch tone controls. For a full list simply contact us and we will be glad to send it over. Here are some of the most commonly used:

 

*0 – Summon a CFL Conferencing Operator at any time. (Host only)

*5 – Mute/Unmute everyone but the host line. (Host only)

*6 – Mute/Unmute your own line (Anyone).

*8 – Roll call (Play back the recorded names of everyone on the call) (Host only)

Web Conferencing:

How To Use The Service

Our web conferencing service is simple and easy to use. You simply sign up and receive your conference entry codes to host a webinar. The host is billed for the call based on the pricing plan that is chosen upon sign up. No software installation is necessary to use our web conferencing service*. Here’s how it works:

  1. Give your participants the participant entry code that you received via email along with the web conferencing link.
  2. At the time of the conference, you and the participants should go to the Web Conferencing link and enter the entry code. (Note: The host should choose the host button and enter BOTH the host and participant code along with the rest of the contact info. The participants should choose the participant button and enter the participant code only and enter their information.)
  3. After logging in, the participants will be in conference at this time. The host will see a conference window containing buttons used to manage the Web conference. Click the Start Web Conferencing button on the toolbar.

 

  • If you are the host and you wish to share your desktop, you need to install the add on prior to starting the conference. If you only wish to share a document, you don’t need to install anything. You can upload your PowerPoint, Word or Excel document using the Publish Document Web Conferencing link at the top of the page (once you have signed in).
  • The codes are permanent and never change.
  • CFL Web Conferencing service is available 24 hours a day, 7 days a week
  • Our service does not need to be scheduled in advance.
  • The host code is the key that unlocks the conference call. The participants will see a pending screen until the host joins.

If you have any further questions, or would like assistance, please feel free to contact us.

*Software installation is ONLY necessary for the host IF the host wishes to share their desktop.

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